Sony has identified an issue with a batch of CEA-G series memory cards. These memory cards may not be recognised or may fail to save images in low-temperature conditions, around -10 degrees Celsius.
Sony are offering a free repair program from June 26, 2024 until June 29, 2029 for the affected memory cards to address this.
If your memory card is part of this batch, please get in touch with a Sony Alpha Authorized Service Center within the specified repair period to receive a free repair.
Effected Memory Card Types and Lot Numbers
You can find the memory card lot number at the bottom on the back of the card.
CEA-GT80T
- Memory cards of this type with 8-digit lot numbers from 22030050 to 23050157,
except for 22030077, 22030094, 22040022, 22050028, 22050067, 22070075, 22110010, 22110015, 22110029, 22110037, 22110103
- Memory cards of this type with 9-digit lot numbers from 220300500 to 230501570
CEA-G160T
- Memory cards of this type with 8-digit lot numbers from 22030127 to 24029999,
except for 22040025, 22040068, 22050029, 22050068, 22070076
- Memory cards of this type with 9-digit lot numbers from 220301270 to 240299990
CEA-G320T
- Memory cards of this type with 8-digit lot numbers from 22090001 to 24029999
- Memory cards of this type with 9-digit lot numbers from 220900010 to 24029990
CEA-G640T
- Memory cards of this type with 8-digit lot numbers from 23010001 to 24029999
- Memory cards of this type with 9-digit lot numbers from 230100010 to 240299990